Logistics and Supply Chain Technology Report 2021

中国电信（欧洲）有限公司 C h i n a T e l e c o m ( E u r o p e ) L t d .

Who is driving the need for innovation in supply chain technology?

25%

50%

75%

100%

Solutions Providers

46%

44%

Shippers (LSP Customers)

33%

24%

21%

Logistics Providers

32%

Shippers

LSPs

To this extent, our survey found that solutions providers have been leading the charge for innovation in supply chain technology with both shippers (44%) and solutions providers (46%) affirming their roles. However, among our respondents, there were mixed views on the extent to which logistics service providers (LSPs) and shippers were driving the need for innovation, with shippers ultimately edging ahead of LSPs (a cumulative 57% compared to 53%).