11.
B ILLING D ISPUTES
11.1 The parties acknowledge and agree that any Billing Dispute in relation to the A2P SMS Services Charges shall be resolved in accordance with the provisions of the MSA or in the absence of the MSA, the General Terms and Conditions. 11.2 Further to Clause 11.1 above, in case of any Billing Dispute, the Traffic report of the Supplier shall be final and determinative of a Bill Dispute and be deemed a complete and correct record for the relevant period.
12.
S ECURITY D EPOSIT
12.1 Further to the provisions of the MSA or in the absence of the MSA, the General Terms and Conditions, upon execution of these Service Terms, the Customer shall provide the Supplier with a security deposit of US$ [ * ] in the form of a [ bank guarantee ] / [ cash deposits ] for the payment of charges under this Agreement (the " Security Deposit "). 12.2 The Customer may, at its sole discretion, vary the value of the Security Deposit within seven (7) days upon receipt of written notice from the Supplier requiring it to do so in the following circumstances:
(a) the Customer failing to pay undisputed Charges due under these Service Terms; or
(b) the Supplier having reasonable grounds to believe that the Customer's financial position has materially deteriorated to the extent that the Customer may not be able to fulfil its obligations to pay any Charges when due.
12.3 If the Customer fails to pay any undisputed Charges falling due under these Service Terms:
(a) the Supplier may apply the Security Deposit, or any part of it, in satisfaction of such unpaid Charges; and
(b) the Customer shall immediately restore and make up the amount of the Security Deposit to the amount as required under these Service Terms.
12.4 On termination of these Service Terms, the Supplier may apply the Security Deposit, or any part of it, in satisfaction of any unpaid Charges, provided that within thirty (30) days after receiving payment in full for all Charges, the Security Deposit (or any balance) shall be released to the Customer. If the Security Deposit is in the form of cash deposit, the Supplier reserves the right to retain interest, if any, accruing on the Security Deposit.
12.5 Provision by the Customer of any Security Requirement does not:
(a) relieve the Customer from any of its obligation to pay the Charges to the Supplier; or
(b) affect any right of the Supplier to suspend or terminate the A2P SMS Services or these Service Terms, whether in whole or in part, in accordance with this Agreement.
13.
C REDIT L IMIT
13.1 Further to the provision of the MSA or in the absence of the MSA, the General Terms and Conditions, the Customer's usage of the A2P SMS Services will be subject to a credit limit of US$ [*] , whether billed or unbilled by the Supplier (the " Credit Limit "). If, in any calendar month, the total amount of Charges incurred by the Customer reaches the Credit Limit, the Supplier shall immediately notify the Customer in writing, and the Supplier shall no longer be obliged to supply the A2P SMS Services to the Customer under the terms of this
URAPACTG19033V1-02.06.21CTE
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