CTE Service Terms for A2P SMS Service

8.4 The Customer acknowledges and agrees that the lead-time for implementation of the A2P SMS Services to new Participating Operators selected by the Customer is subject to and dependent upon the internal procedures, rules and policies of the relevant international carriers. Upon selection of the new Participating Operators by the Customer, the Supplier shall use reasonable endeavours to keep the Customer informed of the progress of the implementation of the A2P SMS Services. 8.5 The Customer shall only utilise and use the A2P SMS Services as permitted under and in strict compliance with Applicable Laws, and the Customer further acknowledges and agrees that, if the Customer is providing SMS services to End Users located within the People's Republic of China, whether directly or indirectly, it shall comply with, and shall procure its End Users to comply with, Terms of Acceptance as attached to the Service Order Form for A2P SMS Service.

9.

C HARGES

9.1 The Customer shall pay the Supplier the A2P SMS Services Charges for each " Submitted SMS " as specified in each A2P SMS Services Order Form.

9.2

The Supplier may amend:

(a) the list of Participating Operators as specified on the A2P SMS Services Order Form; and/or

(b) the tariffs under these Service Terms to the extent required, approved or updated by the applicable Regulators from time to time,

by giving the Customer seven (7) days' prior written notification before the effective date of such amendment(s).

9.3

The Supplier may:

(a) increase the rates for the A2P SMS Service Charges under Clause 9.1 by giving seven (7) days prior written notice to the Customer; and

(b) decrease the rates for the A2P SMS Service Charges under Clause 9.1 by giving written notice to the Customer, which shall take effect immediately upon receipt of such notice by the Customer. 9.4 The parties acknowledge and agree that the Customer shall be responsible for and settle the undisputed A2P SMS Services Charges incurred by itself to the Supplier without any set-off, deduction, withholding, restriction, counterclaim or condition whatsoever.

9.5

For the purpose of this Clause:

" MO Price " means the price charged for each mobile originated Submitted SMS;

" MT Price " means the price charged for each mobile terminated Submitted SMS; and

" Submitted SMS " means the SMS Message successfully submitted by the Customer through its System and terminated at the Supplier's SMS centre.

10.

I NVOICING AND P AYMENT

10.1 The parties acknowledge and agree that the invoicing and payment arrangements for the A2P SMS Services Charges shall be in accordance with the provisions of the MSA or in the absence of the MSA, the General Terms and Conditions.

URAPACTG19033V1-02.06.21CTE

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