Enhance the Quality of Digital Experiences with Improved Latency and Scalability Continued Centralised IT architectures limit the quality of digital experiences. Serving a highly dispersed customer base that demands more seamless and personalised digital experiences, requires banks to have timely access to services from anywhere in the world. However, many banks are using legacy IT architectures, resulting in data and systems being centralised. Centralised IT can’t cope with peaks and limits the ability of banks to scale quickly to respond to changes in digital demand. This results in overloaded networks and the inability to access the tools and systems needed to deliver customer experiences at scale. Integrating new technologies alongside current legacy systems can also be a challenge. All of which ultimately results in the poor quality of digital experiences offered to customers.
Interconnection offers significantly reduced latency, faster scaling and seamless delivery across locations. Enabling banks to: Deliver high-quality user experiences and real time personalised offerings. The ability to locate IT resources in regional interconnection hubs closer to customers, allows banks to reduce latency by a minimum of 30%. 12 Optimise digital performance as demand grows. Utilising SDN eliminates traditional NSP provisioning delays, enabling faster network configuration and scaling to match demand and maintain optimal performance and consistent customer experiences. Offer seamless digital experiences wherever customers are located. On-demand access to cloud providers enables seamless experiences for customers, regardless of where they are located.
12. “Total Economic Impact™ Study,” Forrester, Commissioned by Equinix, April 2019.
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